Refund and Cancellation Policy
Our focus is complete customer satisfaction. In the event, if you are displeased with the products provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the product you purchase.
In case of dissatisfaction from our product, clients have the liberty to cancel their products and request a refund from us. Our Policy for the cancellation and refund will be as follows:
For Cancellations please contact the us via contact us link.
- If you have to cancel an order, please do so within 24 hours of placing the order. It is NOT possible to cancel part of your order. We recommend you cancel the entire order and re-purchase required quantity to simplify the transaction.
- If you cancel your order before your product has shipped, we will refund the entire amount subject to deduction of charges if any and whereas you cancel your order after the shipment but before receipt of the item, the same will be liable for deduction of the two-way shipping costs.
- All cancellations are subject to a cancellation charge/bank transaction charge of 2% of your total order value.
- There are circumstances when the company might have to cancel a particular order.
- Your receipt of an electronic or another form of order confirmation does not signify our final acceptance of your order and www.wowfoods.in reserves the right at any time after the receipt of your order to accept or decline your order for any reason.
- Although our online stock inventory is programmed to update automatically, www.wowfoods.in reserves the right at any time after receipt of your order, to inform you via telephone or email or mobile text about a shortfall in the quantity you ordered of any item. In all such cases, we have the right to either supply you less than the quantity you ordered or cancel your order with prior notice to you.
- If an order is to be canceled after shipment, the individual return policy of the vendor applies. A return fee is charged by vendors in most cases.
We will try our best to make all of our products Tasty, Healthy with NO Color, Chemical or any Artificial Ingredients for our clients.
In case any client is not completely satisfied with our products we can provide a refund.
If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of any other payment gateways the refund will be made to the same account.
Refunds will be made within 14 working days from the date of receipt of returned goods.
To report damage in transit please get in touch with our customer care within 48 hours of delivery (Customer Care Number/email will be provided)